Information We Collect

At oravionexis, we collect information that you provide directly to us when using our digital banking security services. This includes personal identification details such as your name, email address, phone number, and postal address when you register for our services or contact us for support.

We also gather technical information automatically through your use of our platform, including IP addresses, browser types, device identifiers, and usage patterns. This data helps us maintain security standards and improve our service delivery.

• Contact information including name, email, and phone number
• Account credentials for our educational platform
• Usage data and interaction patterns
• Device and browser information
• Location data for security verification purposes

How We Use Your Information

Your personal data serves several important purposes within our digital banking security framework. We use this information primarily to deliver our educational services, maintain account security, and provide customer support when you need assistance.

Communication is another key use of your data. We send important updates about security threats, platform changes, and educational content that enhances your digital banking knowledge. You maintain control over these communications through your account preferences.

For security purposes, we analyse usage patterns to detect unusual activity and protect against unauthorised access. This analysis helps us maintain the integrity of our platform while ensuring legitimate users have seamless access to our services.

Data Sharing and Disclosure

oravionexis operates under strict data sharing principles. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, certain limited sharing occurs to support our service delivery and legal obligations.

Service providers who support our platform operations may receive access to your data, but only to the extent necessary for their specific functions. These partners are contractually bound to maintain the same privacy standards we uphold.

• Technology service providers for platform maintenance
• Payment processors for subscription management
• Analytics providers for service improvement
• Legal authorities when required by law

Your Data Protection Rights

Under UK data protection legislation, you possess several important rights regarding your personal information. These rights ensure you maintain control over how your data is processed and used within our systems.

To exercise these rights, contact our data protection team using the information provided below. We respond to all requests within one month, though complex requests may require additional time.

Data Security Measures

Security forms the foundation of everything we do at oravionexis. We employ multiple layers of protection including encryption for data transmission and storage, regular security audits, and access controls that limit data exposure to authorised personnel only.

Our technical safeguards include SSL/TLS encryption, secure server infrastructure, and regular vulnerability assessments. We also maintain incident response procedures to address any potential security events quickly and effectively.

Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Account information remains active during your subscription period and for up to two years following account closure to address any potential service issues.

Usage data and analytics information are typically retained for three years to support service improvement initiatives. However, you can request earlier deletion of your data by contacting our support team, subject to legal and operational requirements.

When data deletion occurs, we ensure secure removal from all systems, including backup storage. Some data may persist in anonymised form for statistical purposes that cannot identify individual users.

International Data Transfers

oravionexis primarily processes data within the United Kingdom. However, some of our service providers operate internationally, which may involve transferring your data outside the UK. We ensure all international transfers comply with UK data protection requirements.

When transfers occur, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, or other approved mechanisms to protect your data. These measures ensure your information receives equivalent protection regardless of its processing location.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and maintain security. Essential cookies enable basic functionality like login sessions and security verification. These cannot be disabled without affecting platform operation.

Analytics cookies help us understand how users interact with our services, allowing us to identify popular features and areas for improvement. You can control these cookies through your browser settings or our cookie preference centre.

We do not use advertising cookies or engage in behavioural advertising. Our focus remains on delivering educational content rather than commercial marketing based on your browsing habits.

Policy Updates

This privacy policy may change periodically to reflect updates in our practices or legal requirements. We notify users of significant changes through email announcements and prominent notices on our platform.

Minor updates that don't affect your rights or our core practices may be implemented with website notification only. We encourage regular review of this policy to stay informed about how we protect your information.

Previous versions of our privacy policy are archived and available upon request for users who wish to understand historical practices or changes over time.